Refund policy

At Laurenity, we want you to be fully satisfied with your purchase. Please review our return and exchange guidelines:

1. Damages & Issues

• If you receive an item that is wrong or damaged, you may request a return within 1 week of delivery.
• Items must be returned in the same condition as they were sent, including packaging and tags.
• Upon receiving the returned item, we will process a refund for the affected product.

2. Exchanges

• If an item does not fit, we offer size exchanges.
• Exchanges are subject to availability and must be requested within 1 week of receiving the item.

3. Refunds

• Refunds are issued only for damaged or wrong items.
• Refunds are processed after we receive and inspect the returned item.

4. Contact Us

• Call or WhatsApp: +961 71 625 749
• Email: laurenity.lb@hotmail.com